1. Who we are
1PowerControl is an industrial automation and energy monitoring platform operated by E-MAAN Digital ("we", "us"). This policy explains how we handle data when you visit this website or use the 1PowerControl platform. Questions: solutions@emaan.digital.
2. Data we collect
- Account data: name, email, phone number and role of platform users, provided by you or your organisation.
- Operational data: electrical and equipment readings (for example voltage, current, power, energy and alarm events) collected from meters and devices at your sites.
- Technical data: gateway identifiers, connection logs and diagnostic information needed to run the service.
- Enquiries: details you choose to send us by WhatsApp, email or phone.
3. How we use data
- To provide dashboards, alarms, reports and the other features of the platform.
- To secure the platform, detect faults and troubleshoot issues.
- To respond to enquiries, prepare quotes and provide support.
4. Website cookies
This website does not set advertising cookies. The dashboard figures shown on this website are simulated in your browser and are not real customer data. If we add website analytics in future, this section will be updated before it goes live.
5. Sharing
We do not sell personal data. Operational data belongs to the organisation that operates the monitored site. We use trusted infrastructure providers, such as hosting and cloud services, which process data only on our instructions.
6. Security
Site gateways connect outbound only, over encrypted (TLS) connections, and platform access is limited to users authorised by your organisation.
7. Retention
Operational data is kept while the organisation’s account is active, or as required for legal and accounting purposes. Organisations may request export or deletion of their data.
8. Your rights
You may ask us for access to, correction of, or deletion of your personal data by emailing solutions@emaan.digital.